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English at the post office

Sending a parcel home, picking up a package, dealing with customs — it all happens at the post office counter, in English. Here are the phrases that get it done. Practice out loud and the tutor corrects your pronunciation.

Key phrases

I'd like to send this package.
Your opening line at the counter — simple and clear.
How much does it cost to ship this?
Ask the price before you commit to sending.
How long will it take to arrive?
Handy when the delivery date actually matters.
Can I get a tracking number?
Always get one — it's how you follow the package.
I'm here to pick up a package.
The line for collecting something waiting for you.
Here's my ID and the tracking number.
Have both ready — they usually ask for ID plus the code.
Do I need to pay any customs fees?
Ask upfront so a customs bill doesn't surprise you.

Tip: A parcel is "package" or "parcel" (more common in the UK). And a postage "stamp" isn't a "seal" — ask for "a stamp for this letter".

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📚 Full guide: English for living abroad

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