Terms of Service

Last updated: June 23, 2026

These Terms of Service (“Terms”) govern your use of WunaTalk (the “Service”), a voice-based AI tutor for practicing spoken English, available at wunatalk.com. By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. What WunaTalk is

WunaTalk lets you have spoken conversations in English with an animated AI character that listens, replies out loud, and gently corrects you. It is an educational practice tool. It does not guarantee any specific learning outcome, certification, or level of fluency, and AI-generated replies may occasionally be inaccurate.

2. Eligibility & accounts

You must be at least 16 years old (or have verifiable consent from a parent or legal guardian) to use the Service.
You are responsible for the accuracy of your registration details and for keeping your password and account secure.
You are responsible for all activity that happens under your account.

3. Free and Premium plans

Free: up to 5 minutes of conversation per day, per account, at no cost.
Premium: 1 hour of conversation per day, plus new story scenarios and a daily-quest campaign, for US$4.99 per month.
Premium is a subscription that renews automatically every month until you cancel. You can cancel at any time; access remains active until the end of the paid period.

4. Payments & billing

Payments are processed by Stripe (Stripe Payments Europe, Ltd.). Stripe securely handles checkout and card processing; WunaTalk is the seller of record for your purchase. Your payment is also subject to Stripe’s terms presented at checkout. Prices are shown in US dollars (USD) unless stated otherwise.

5. Cancellation & refunds

You may cancel your subscription at any time and will not be charged again. Because access to digital content is granted immediately, purchases are generally non-refundable except where required by applicable law. Full details are in our Refund & Cancellation Policy.

6. Acceptable use

You agree not to: use the Service for any unlawful purpose; attempt to disrupt, overload, reverse-engineer, or gain unauthorized access to the Service or its infrastructure; resell or share paid access; or submit content that is illegal or infringes others’ rights.

7. Intellectual property & your content

WunaTalk, its characters, design, and software are owned by the operator of the Service. You keep ownership of what you say; you grant us a limited license to process your messages solely to operate and improve the Service (for example, to generate replies and your learning profile).

8. Disclaimer & limitation of liability

The Service is provided “as is” and “as available”, without warranties of any kind. To the maximum extent permitted by law, the operator is not liable for indirect or consequential damages, and total liability for any claim is limited to the amount you paid for the Service in the 3 months before the claim.

9. Changes & termination

We may update these Terms or the Service. Material changes will be reflected by the “Last updated” date. We may suspend or terminate accounts that violate these Terms.

10. Governing law

These Terms are governed by the laws applicable at the operator’s place of establishment, without regard to conflict-of-law principles. Mandatory consumer-protection rights in your country of residence continue to apply.

11. Contact

Questions about these Terms? Email us at hello@wunatalk.com.